Shipping
Free standard shipping on orders over $70 within the United States. Orders under $70 ship for $8. Express shipping is available at checkout.
Rugs ship rolled, never folded, so they arrive flat and ready to use. We'll email you tracking as soon as your order ships.
Returns
You can return any rug within 30 days of delivery for a full refund of the item price.
- Rugs must be unused, clean and in their original condition.
- Please roll the rug (don't fold it) and pack it securely.
- Return shipping is paid by the customer.
To start a return, call or text Josh at 516-602-9229 or send us a message with your order number. Once we receive and inspect the rug, we'll refund your original payment method.
Damaged or wrong item?
If your rug arrives damaged or isn't what you ordered, contact us within 7 days of delivery with a photo and we'll make it right at no cost to you.